ABOUT US

AFTER AN ANSWER?

frequently asked questions

 

HOW DO I PAY FOR MY PARKING?

Customers can pay for their parking at cashier and/or pay stations located at all Metro sites. For settlement of other accounts please view the payment section of this web site.

 

WHAT HAPPENS IF I LOOSE MY TICKET?

Please see the cashier at the site or speak to a customer service assistant by using the intercom on the pay stations. Unfortunately lost tickets will be charged for a full day parking.

 

WHO CAN I CONTACT AFTER HOURS?

Please call our 24 hour customer service centre on (02) 9326 7233.
You may also contact us via e-mail through the Contact Us page.

 

WHERE IS YOUR HEAD OFFICE?

Our Head Office is at Level 6, 131 Queen Street, Melbourne 3000. Tel (03) 9600 1744. For more information and to see a locational map please view our Contact Us page.

 

WHAT ARE YOUR PARKING RATES?

Please Contact Us for Permanent Parking rates and application forms. For Casual parking rates please view the Our Sites section and choose your specific car park site.


WHAT ARE YOUR OPENING HOURS?

For Opening Hours please view the Our Sites section and choose your specific car park site.