Metro Parking is the first and only Australian car park management company to be certified to be working to ISO9001:2008 quality standards. Metro Parking recognises that car parking at Hospitals is not the main reason a visitor, patient or member of staff is attending a Hospital. Car parking should be uneventful and be a very high quality service to ensure the customer can get on with the main reason for their visit. The Metro Parking Business Management System standardises all procedures across the company. The system is audited every six months by an external company to ensure the very high quality standards are maintained. A culture of continual improvement has been created throughout all Metro Parking sites.